Return and Refund Policy

This return and refund policy explains how orders, cancellations and refunds work at BOUTIQ™. Please read it before you place an order, because it forms part of our Terms and Conditions. By placing an order, you agree to it.

Last updated: June 25, 2026

BOUTIQ Switch multi-chamber cannabis device, the btq v5 triple-tank

All Sales Are Final

Every sale is final. Orders are non-cancelable once you place them, and purchases are non-refundable. BOUTIQ does not provide a general right to return products for a refund.

Exceptions to Our Return and Refund Policy

We make an exception only when our Terms and Conditions expressly provide for one, or when BOUTIQ chooses to make one at its sole discretion. If something is wrong with your order, email us at info@boutiqinternationals.com with your order number, and we’ll review it. However, we can’t promise a refund or replacement, and an exception in one case doesn’t create a right to an exception in another.

Delivery and Risk of Loss

Delivery times are estimates, and they are not guaranteed. Carriers can run late, so please check your tracking if your order is delayed. In addition, risk of loss passes to you upon delivery. Our Shipping page has more detail on delivery and age checks.

Questions About This Return and Refund Policy

If you have questions about this policy, email us at info@boutiqinternationals.com.